Starter
$0/month
90 days free, then paid. For a small team proving the workflow before committing.
- 2 agent seats
- 1 email inbox and 1 live chat inbox
- Ticket management and assignment
- 10 automation rules
- 7-day conversation history
- Community support
Pricing
90 days free, then one flat price per month.
Pay for the workspace, not for every ticket that arrives in it. Conversations are unlimited on every plan, upgrades take effect the moment you need them, and you can leave whenever you like.
- No per-ticket fees
- No setup or implementation fee
- Monthly or annual, your choice
- Cancel whenever you want
Pick the one that matches your team.
Starter proves the workflow, Pro runs a full support operation for one business, and Max gives agencies and larger teams room for several client brands.
Pro
$22/month
For a business ready to make the queue its system of record, on every channel.
- 10 agent seats
- 6 inboxes: 5 email, 1 chat
- Unlimited conversations and automation rules
- 500 AI reply drafts each month
- SLA tracking and breach alerts
- Inbox, label, and team routing
- Supervisor and manager dashboards
- Custom sender email address
- Priority email support
Max
$49/month
For larger operations and agencies running support for several client brands at once.
- Unlimited agent seats
- Unlimited inboxes on every channel
- Unlimited AI reply drafts
- Multi-client team and inbox routing
- Custom role permissions
- Custom knowledge sources
- Multi-org admin controls
- Dedicated onboarding session
- Priority support with an SLA
Prices are per workspace per month in US dollars. Upgrades take effect instantly; downgrades apply at your next billing date.
Exactly what each plan includes.
Every limit and capability across the three plans, with nothing held back for a sales call.
| Feature | Starter | Pro | Max |
|---|---|---|---|
| Agent seats | 2 | 10 | Unlimited |
| Total inboxes | 2 | 6 | Unlimited |
| Email inboxes | 1 | 5 | Unlimited |
| Live chat inboxes | 1 | 1 | Unlimited |
| Conversations | Unlimited | Unlimited | Unlimited |
| Conversation history | 7 days | Unlimited | Unlimited |
| AI reply drafts | 500 each month | Unlimited | |
| Automation rules | 10 | Unlimited | Unlimited |
| SLA tracking and breach alerts | |||
| Inbox, label, and team routing | |||
| Supervisor and manager dashboards | |||
| Custom sender email address | |||
| Custom knowledge sources | |||
| Custom role permissions | |||
| Multi-org admin controls | |||
| Dedicated onboarding session | |||
| Support | Community | Priority email | Priority with an SLA |
Every plan includes the basics. Unlimited conversations, contacts and organizations, the knowledge base, macros and saved replies, sentiment reading, and role-aware access come with the workspace on all three plans.
The questions people ask before they sign up.
Short answers. If yours is not here, write to us and a person will reply.
Can I change plan later?
Yes. Upgrades take effect instantly, so you can lift a limit the moment your team runs into it. Downgrades apply at your next billing date, and everything you have keeps working until then.
What happens after the 90 days?
Your workspace moves to a read-only state and every conversation, contact, and setting stays exactly where it is. Choosing a paid plan restores full access straight away.
How many people can start on Starter?
Two agent seats, which is enough to run the workflow end to end and see how it fits. Teams that need more seats from the first day can pick Pro or Max at signup.
Is annual billing cheaper?
Annual billing takes 20% off Pro and Max, which is $18 and $39 per month. Write to sales@adshelpdesk.com and we will switch your workspace over.
Pick a plan and start today.
Create the workspace, connect one inbox, and answer your first request in the same sitting.
90 days free, then paid.